Can I add an extra person?
Yes. Extra players can be paid for upon arrival (up to a maximum team size of six people). There is no need to contact us.
What time should I arrive?
Please arrive exactly 15 minutes before your scheduled start time. Please don’t arrive earlier than this. If you’re late your time may be reduced.
I am pregnant. Will I be okay in the room?
Yes, there is nothing particularly exerting involved. However, we recommend at least one member of the group is physically able. We can put a chair in the room upon request and you can leave at any time during the game to use the facilities. Please contact us if you have any specific concerns.
Is there an age restriction?
We recommend a minimum age of 10. If players are under the age of 16 then they must be accompanied by someone aged 18 or over
Will I get scared and am I safe?
The rooms are not scary and you are completely safe. If you want to leave the room at any point you can. All rooms are monitored by staff.
I’m claustrophobic. Can I play?
Yes you can. The rooms are all of a reasonable size and you can leave the room at any point if you so wish.
Is there car parking? What are the nearest public transport links?
We have free on site customer car parking available. There are bus links from the city centre.
Will we be put with other people?
No, all bookings are private. It will only be your group in the room. We won’t throw you in with strangers.
